What is a QA Business Analyst?

A QA Business Analyst is a professional who understands the business needs of a company and designs test cases to meet those needs. They work with the development team to ensure that all software meets the requirements of the business.

If you are interested in this job profile and want to know “what is a QA Business Analyst?” you have come to the right place. I have done detailed research and can help you understand the roles and responsibilities deeply. 

Here’s what I found:

A Quality Assurance and Business Analyst is an individual who understands the needs. Their goal is to facilitate everyday work with business requirements in the development process. 

They evaluate the product requirement, support the development process, and facilitate communication. 

What Is A QA Business Analyst?

Quality Assurance Business Analyst combines business analysis and quality assurance that ensures the final product is satisfying. Their role is to make sure the final product meets the user’s expectations and business objectives. 

A QA Business Analyst acts as a bridge between the technical capabilities of a team and the client’s business needs. This role of QA business analyst extends beyond traditional QA responsibilities. 

A QA Business Analyst’s job is to get involved in a project from the beginning rather than joining hands at the end. They are the ones who are in charge of handling the software testing, have a high degree of critical thinking, and have a deliberate approach to product development. 

Here’s what a QA Business Analyst is responsible for doing:

  • Evaluating strengths and weaknesses
  • Analyzing the business domain 
  • Participating in beta testing or acceptance testing 
  • Measuring the potential business value 
  • Developing new strategies and initiatives
  • Outlining business requirements 
  • Measuring potential business value 
  • They use data-driven reports to understand the business needs of a company

What Is A QA Test Analyst?

A QA Test Analyst is a professional responsible for finding errors in the program’s code. They try to find the cause of the error in the program’s code by documenting the process.

QA Test Analysis also deals with the process of creating the software. They are responsible for isolating areas that are likely to be improved and optimized in the development cycle. 

QA Test Analysis involves multiple testing, and here’s an example. The CMMI (Capability Maturity Model Integration) was developed at Carnegie Mellon University by a software engineering division. 

The role of CMMI is to identify areas that could be improved. It also seeks to isolate areas that are likely to be improved in the isolated areas. In addition, it concerns the process that is responsible for the creation of the software. 

CMMI model is also known for ranking the maturity of areas in the organization. A maturity level of five indicates that the area is stable and needs minor revision. While a maturity level of one indicates, the area is uncontrollable. 

QA Test Analysts are responsible for testing games, programs, and software to ensure they are user-friendly. The analyst also checks whether the programs or software is reliable or not before it gets released to the public. Analysts use a test plan to make sure games and software are error-free. 

If QA Test Analysts find any unappealing interface, they quickly report it to developers. They can also fix glitches and make suggestions so a software program can work better. Furthermore, QA Test Analysts are responsible for whether the software is right for the market where it will be released. 

Typical duties of a QA Test Analyst include:

  • They create a test plan 
  • They assess reliability, functionality, and compatibility using a plan with other systems
  • They can fix software bugs using plans 
  • QA Test Analysts are responsible for guarding against incorrect formatting and language usage 
  • They rebuild the correct software application
  • Lastly, they make sure the created product is culturally compatible so that it can be accepted in the large market

Software testing is done to find out possible defects in a system and check how it is operated. Professionals use various methods to test a product and fix the bug. Testing guarantees compatibility, design, and better functioning.

What Is the Difference Between A QA Business Analyst and A QA Test Analyst?

QA Business Analyst and QA Test Analyst are focused on product quality. To an extent, they have similar goals and attitudes. Both have strong communication skills that ensure the realization of the stated goal. 

But they have some differences as well. QA Business Analyst mainly tries to figure out the business needs of a company and designs test cases to meet those needs. In comparison, EA Test Analyst concentrates on the testing process so the software can work under different conditions. 

Quality Assurance Testing 
Definition The process of ensuring that the software corresponds to the spec. Process of exploring the system to find defects 
Focus Controls quality so requirements can be fulfilled Does system inspection and finds bugs 
Orientation Process-oriented Product-oriented 
Activity type Preventive Corrective 
Aim To assure the quality To control the quality 

Section 1: What Does A QA Business Analyst Do?

The role of a QA Business Analyst goes beyond traditional QA roles. They not only test the software that is getting developed, but they are also responsible for: 

Develop Project’s Quality Strategy 

QA Business Analysts are known for formulating a strategy and understanding a project’s needs. 

Monitor And Refine Quality Strategy 

QA Business Analyst checks a running project to identify problems so they can be fixed on time. Along with identifying bugs and reporting them to developers, the QA Business Analyst also tries to understand what started the bug. 

Identify Quality Problems 

QA Business Analysts are skilled in analyzing specific requirements. They also look for gaps and make sure the acceptance criteria are sufficiently clear. 

Assist Developers With Software Testing 

Individual developers are responsible for identifying the bugs before the feature is delivered. But it becomes difficult for developers to find bugs as each project is different. In such a situation, they take assistance from a QA Business Analyst. 

Validate Features 

The software delivered by developers is mostly bug-free. But to eliminate errors, QA Business Analysts take one final look before delivery. They can even demand tests by running the application on multiple devices. 

Perform Regression Test 

Developers are known for performing regression tests after each feature is completed. But then, the QA Business Analyst also conducts regression testing before taking on the task. 

Provide Feedback On Usability

QA Business Analysts can identify the challenges and suggest better improvements. They can also write automated tests that decrease manual testing requirements. 

Role Of Business Analyst In Testing 

QA Business Analyst can consult as an advisor at any stage of testing. 

UX Testing 

QA Business Analysts are responsible for implementing results. They can ask to improve a particular feature.

End-to-end Testing 

A QA Business Analyst can create a test plan by working with a test team. They can review the plan and approve it. If needed, they can provide clarifications on requirements. 

User Acceptance Testing 

It’s the team’s responsibility to validate the software as a product capable of meeting the business requirements. At this stage, QA Business Analysts also help in user acceptance testing. 

Beta Testing 

Honestly, beta testing is beyond the capabilities of the testing team. In this testing, a selected group of people from outside the company takes part. A QA Business Analyst can supervise this process. 

Section 2: What Skills Are Necessary for A QA Business Analyst?

Time Management Skill 

To become a better QA Business Analyst, an individual needs to have better time management skills. A business analyst is always occupied with different tasks. Thus, they need to be diligent with time to fulfill their commitment. 

A QA Business Analyst needs to prioritize the work and schedule accordingly for smooth working. Along with time management, multitasking is also a fundamental skill to help business analysts. 

Multitasking can help in getting several tasks done at once. It can save plenty of time for other work commitments. 

Better Verbal Skill 

In any high-functioning profile, having better communication skills is essential. A QA business analyst must examine the data and communicate the results effectively to the higher authority. For this reason, better communication skills are essential for QA Business Analysts. 

They might not communicate the plan and ideas without competent verbal communication skills. Clear verbal communication is the key to knowing the insightful information from stakeholders. 

For instance, if the company’s stakeholder does not have a technical background, the business analyst is required to ask important questions in a simple way. 

Documenting And Writing Reports 

A QA Business Analyst needs to know the right way of documenting and writing reports. It can help them write plans and document different types of analysis details. 

It is essential to understand the instances where the language needs to be plain English or technical for writing the reports effectively. This skill combines the ability to understand communication parameters and writing skills. 

Good Listening Skills 

A successful QA Business Analyst has good listening skills as it helps them absorb the right information quickly. Any piece of important information can assist the business analyst in specifying the requirements. 

With better listening skills, business analysts can understand the context of the message. It includes the circumstance for what is said, main motivation, and objective. 

A QA Business Analyst needs to notice the body language, tone, and voice to get the correct idea of the message.  

In addition to these skills, a QA Business Analyst must also:

  • Have a good knowledge of different hardware, networks, and software applications 
  • Should have a better business understanding 
  • Must have reliable programing language knowledge
  • They should have a wider imagination so they can plan how to fit details into a bigger picture
  • They should have the ability to approach the problems in a better and different way
  • Must have strong IT skills so they can use reasoning and logic to identify the IT systems in a better way
  • Must pay attention to the details and have excellent problem-solving skills 

Section 3: What Qualifications Are Needed for A QA Business Analyst?

If you want to become a QA Business Analyst, you need to have a degree in computer programming or computer science. QA Business Analysts must have a better understanding and knowledge of tools to test the software properly. 

In addition, they also need to know about data structures, assembly languages, and artificial intelligence. QA Business Analyst does not have any direct education path, unlike other tech industry careers. 

But one can get started by having a bachelor’s degree in computer science. Anyone willing to change their career without joining a four-year college program needs to learn the basics of QA Business Analyst. 

QA Analysts are known to be the jack of all trades. They do not have to complete any specific programming languages mastery as they are not programmers. But they must be able to understand how the programming languages work so they can conduct software testing. 

Section 4: Difference Between A QA Business Analyst and A Business Analyst

A Quality analyst mainly focuses on the specifications and requirements. They must make sure that everything has been implemented correctly. They use their experience and knowledge to understand the products and applications better. 

They also identify issues during testing and contribute to product development. In short, a QA Business Analyst designs a test strategy and then tests the plan. 

On the other hand, Business Analysts are known to define the scope of work. They work with the stakeholders to document and model the overall system requirements.  

They can either work as consultants (where they get hired by different companies) or in-house (working for a company on different projects). In addition, they are also trained to analyze the requirements for changes to policies and business processes. 

Section 5: How to Become A QA Business Analyst

Here’s how a person can become a QA Business Analyst 

Obtain A Degree 

The aspiring business analyst must also learn computer programming with a bachelor’s degree. Every QA Business Analyst’s role demands a different technical proficiency. But you can learn in-demand programming skills to increase your chances of getting hired. 

Gain Work Experience

You can take advantage of summer internships to get some understanding of the responsibilities of a business analyst. You can undertake business analyst-related projects if you work in a different role. 

You can increase your QA Business Analyst experience by working on different projects. Later, you can specialize in an industry or domain, depending on your interest. 

Obtain An Advanced Certificate

You can improve your chances of getting a better QA Business Analyst job by obtaining a required advanced certificate. Or you can get a master’s degree in business data analytics, operations research, project management, database analytics, and predictive analytics. 

Section 6: Salary and Job Outlook

Salary is an important consideration because no one wants to do a job that won’t support them financially. 

In a 2019 report, the U.S. Department of Labor has suggested that the median annual salary for a QA Business analyst is $88,550.1. This role is believed to be good for the future as it has faster than average project growth. 

Successful and skilled QA analysts can broaden their potential career opportunities. 


A QA business analyst is a high-demand job profile. Professionals in this field are known to earn a good salary. They are essential members of any team that strives for quality. One can become a successful QA analyst by learning the required skills.